Help & Support

Help & Support Center

Welcome to our comprehensive help guide. Here you'll find detailed instructions on how to use all features of SACM Islamic Al-Quran Resources Portal effectively.

Feature Guides

Reading the Quran

Learn how to navigate and read Surahs with translations

  • Browse Surahs from the homepage
  • Switch between Arabic, Bengali, and English
  • Use pronunciation guides for better understanding
  • Adjust font size in settings for comfortable reading
Audio Features

Make the most of our audio recitation features

  • Play/pause audio using the audio player
  • Adjust volume and seek through recitations
  • Listen to high-quality recitations by renowned Qaris
  • Audio continues playing while browsing other verses
Bookmarks & Notes

Save and organize your favorite verses and thoughts

  • Bookmark verses while reading for quick access
  • Create personal notes with titles and content
  • Link notes to specific Surahs and verses
  • Search through your saved bookmarks and notes
Prayer Times & Qibla

Stay connected with your daily prayers

  • Get accurate prayer times based on your location
  • Find Qibla direction using the built-in compass
  • Allow location access for precise calculations
  • View prayer times for different days
Islamic Calendar

Keep track of important Islamic dates

  • View current Hijri and Gregorian dates
  • Navigate between different dates
  • Learn about Islamic months and their significance
  • Track important religious observances
Customization

Personalize your reading experience

  • Adjust display settings like font size and theme
  • Set audio preferences and volume levels
  • Choose default translation languages
  • Enable/disable notifications and features
Getting Started
1

Choose Your Language

Select your preferred language (Bengali or English) from the homepage or use the language toggle while reading.

2

Browse Surahs

Use the search bar to find specific Surahs or browse through the complete list on the homepage.

3

Customize Your Experience

Visit the Settings page to adjust font size, audio preferences, and other personalization options.

4

Start Reading

Click on any Surah to start reading with Arabic text, translations, and audio recitation.

Common Issues & Solutions

Problem: Audio not playing

Solution: Check your device volume, ensure internet connection, and try refreshing the page.

Problem: Location not detected

Solution: Allow location access in your browser settings and ensure GPS is enabled on your device.

Problem: Bookmarks not saving

Solution: Make sure your browser allows local storage and you're not in private/incognito mode.

Problem: App running slowly

Solution: Clear your browser cache, close other tabs, and ensure you have a stable internet connection.

Problem: Translation not showing

Solution: Check your language settings and ensure you've selected the desired translation options.

System Requirements

Supported Browsers

  • • Chrome 80+ (Recommended)
  • • Firefox 75+
  • • Safari 13+
  • • Edge 80+

Device Requirements

  • • Internet connection for initial load
  • • JavaScript enabled
  • • Local storage enabled
  • • Location access (for prayer times)

Need More Help?

If you couldn't find the answer to your question, our support team is here to help.

Email us at: cropscince@gmail.com

We typically respond within 24 hours

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